1. How to Download Astral App?
Method 1: Download from Official Website via QR Code
- Open the Astral official website: https://www.astralX.com/
- Click on the download icon and scan the generated QR code with your mobile phone. We recommend using a browser for scanning to avoid potential webpage access issues.
- Click on "Local Download" or "Normal Download" or "Download", then follow the prompts to complete the download and installation.
Note:
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The download and installation process may vary on different Android phone brands; please follow the respective prompts to complete the download and installation.
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If you are not using a mobile browser for scanning the QR code, you might need to click on the icon at the top right corner and choose "Open in Browser", then click on "Local Download" and follow the instructions to complete the download and installation.
Method 2: Download from Google Play
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Search for "Astralsec" directly on "Google Play", click on "Install", and the app will be downloaded to your device. You can find the downloaded app on your home screen.
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Alternatively, you can copy this link: https://play.google.com/store/apps/details?id=com.astral.app and open it in your mobile browser.
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Clicking on the link will automatically redirect you to "Google Play", where you can click on "Install". After the installation, you can find the app on your home screen.
Note: To update the app to the latest version, please perform the update directly through Google Play.
2. What to do if unable to install after downloading?
On some Android phones, you may encounter prompts such as "security risk" or "virus risk", preventing the installation of Astral App. You can try the following methods to complete the installation:
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Click "Allow" to continue the installation and follow the prompted steps to complete the installation.
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Turn off the network and Bluetooth, use a trusted browser like Quark Browser or the default browser on your phone to download and install Astral. In settings, change the virus protection to 360 or a trusted antivirus.
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Go to Settings - Apps & Notifications - App Permissions - Security & Privacy - App Lock - Trust this App - then log in again. This will prevent further "risk" prompts.
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After downloading the Astral App installation package, turn off all data connections (Wi-Fi and mobile data) before proceeding with the installation.
Please note that the exact wording of the settings may vary slightly depending on the Android phone's brand and version. By following these steps, you should be able to complete the installation successfully without encountering any risk prompts.
3. Unable to download the Astral app.
If you are unable to download the Astral app for various reasons, you can download it through this link:
https://www.astralx.com/zh-cn/download